Refund Policy

Overview

At Rubble.AI, we strive to provide exceptional services and products to our clients. However, we understand that there may be situations where a refund is necessary. This refund policy outlines our guidelines for refund requests.

Eligibility for Refunds

1. Setup Fees:

• Setup fees for our services are non-refundable once the work has commenced.
• If you cancel a project before work begins, we will refund any setup fees paid.

1. Monthly Fees:

• Monthly subscription fees are refundable within the first 30 days of service.
• After 30 days, monthly fees are non-refundable.

1. Ad Budgets and Minutes:

• Ad budgets and minutes used during campaigns are non-refundable.

How to Request a Refund

1. Contact Support:

• To request a refund, please contact our customer support team via email or phone.
• Provide details about the reason for the refund request.

1. Processing Time:

• Refunds will be processed within 7 business days of receiving the request.

Exceptions

1. Custom Development:

• Custom development work, such as AI model training or specialized integrations, is non-refundable.

1. Third-Party Costs:

• Costs incurred from third-party services (e.g., hosting, domain registration) are non-refundable.

Cancellation Policy

1. Monthly Subscriptions:

• You can cancel your monthly subscription at any time.
• No refunds will be provided for partial months.

1. Annual Subscriptions:

• Annual subscriptions can be canceled within the first 30 days for a full refund.
• After 30 days, annual subscriptions are non-refundable.

Contact Us

If you have any questions or need assistance, please reach out to our customer support team at support@rubble.ai.

Remember to adapt this policy to your specific terms, and consult legal counsel if needed. 😊